FREQUENTLY ASKED QUESTIONS
Electrika’s FAQ section answers questions about modalities, qualifications, insurance, warranties, financing and more. Have a look and get to know our business better!
WHAT ARE YOUR SKILLS AT ELECTRIKA?
All contractors who work in your home should be members of the Régie du bâtiment du Quebec (RBQ). You can check the license of any contractor in the license holder’s repertory. Electrika has held its RBQ license since 2004 and remains a member in good standing.
All electrical contractors have to be members of the Corporation des maîtres électriciens du Québec (CMEQ), the governing body for all electrical contractors in Quebec. Its mission is to protect the public and ensure integrity and safe practices for all its members.
CAA Quebec is a non-profit organization that offers its members high quality residential services, as well as automotive, travel and financial services and products. They complete customer satisfaction surveys for each of the business affiliated with them. If you are a CAA member and show your card at the time of service, Electrika will give you a 3% discount up-to $100 off the service rendered.
Members of the Association des professionnels de la construction et de l’habitation du Québec (APCHQ) are renovation master professionals recognized for their experience, their professionalism and their skills. Members have committed themselves to implement rules that reflect the best practices in renovation. We are able to offer financing for your home electrical project through the APCHQ reno ready program.
DO YOU HAVE LIABILITY INSURANCE? IF YES, CAN I HAVE PROOF?
DO YOU PROVIDE A WRITTEN GUARANTEE?
HOW LONG ARE YOUR JOBS GUARANTEED?
WHAT IS A HOME SAFETY INSPECTION?
DO YOU GUARANTEE THE PRICE OF THE WORK IN WRITING BEFORE IT STARTS (EVEN IF YOU TAKE 2 TIMES LONGER THAN EXPECTED TO FINISH IT)?
WILL ALL ELECTRICIANS WHO WORK AT MY HOME HAVE A PERMIT?
HOW MUCH WILL THE WORK COST?
HOW CAN I PAY FOR THE WORK?
CAN I DO MY ELECTRICAL WORK MYSELF?
HOW DO I KNOW IF I NEED AN ELECTRICIAN?
- If your lights dim and flicker
- If you still have fuses instead of circuit breakers
- If your electrical circuits are dangerously overloaded
- If you want to install a hot tub or a pool
- If you want to install recessed lights
- If you want to do some electrical work in your house
WHAT KIND OF MATERIALS DO YOU USE?
WHEN WILL YOU BE ABLE TO DO THE WORK?
WHAT IS VIP TREATMENT?
At Electrika, all our clients are important. Real people answer our phones and we will always treat you with courtesy and respect. We also make sure to always wear shoe protectors on our boots and will make sure we leave your home as clean if not cleaner than when we arrived.
Do you have other questions for us? Do not hesitate to contact us at any time.