{"id":906,"date":"2020-06-11T09:10:48","date_gmt":"2020-06-11T13:10:48","guid":{"rendered":"https:\/\/electrika.ca\/?page_id=906"},"modified":"2026-04-26T08:22:00","modified_gmt":"2026-04-26T12:22:00","slug":"career","status":"publish","type":"page","link":"https:\/\/electrika.ca\/en\/career\/","title":{"rendered":"Careers"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_class=&#8221;hero-sec&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_enable_image=&#8221;off&#8221; parallax=&#8221;on&#8221; parallax_method=&#8221;off&#8221; custom_padding=&#8221;100px||100px||true|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;0px||40px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; header_text_align=&#8221;left&#8221; header_text_color=&#8221;#292C65&#8243; header_font_size=&#8221;40px&#8221; header_line_height=&#8221;1.3em&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;||10px||false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;40px||||false|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; header_font_size_tablet=&#8221;36px&#8221; header_font_size_phone=&#8221;30px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_line_height_tablet=&#8221;&#8221; header_line_height_phone=&#8221;1.3em&#8221; header_line_height_last_edited=&#8221;on|phone&#8221; header_text_shadow_style=&#8221;preset2&#8243; header_text_shadow_color=&#8221;RGBA(255,255,255,0)&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 class=\"title with-separator\">We Are Hiring!<\/h1>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;RGBA(255,255,255,0)&#8221; divider_weight=&#8221;6px&#8221; module_class=&#8221;gradient-divider&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;25%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#292C65&#8243; text_font_size=&#8221;18px&#8221; text_letter_spacing=&#8221;0.3px&#8221; text_line_height=&#8221;1.3em&#8221; max_width=&#8221;780px&#8221; module_alignment=&#8221;left&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;25px||||false|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;18px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; text_line_height_tablet=&#8221;&#8221; text_line_height_phone=&#8221;1.4em&#8221; text_line_height_last_edited=&#8221;on|phone&#8221; text_text_shadow_style=&#8221;preset2&#8243; text_text_shadow_color=&#8221;RGBA(255,255,255,0)&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Are you passionate about electricity and want to work for a dynamic, fast-growing company? At Electrika, we put our expertise at the service of our customers with professionalism and rigor.<\/p>\n<p>Whether you&#8217;re an experienced electrician or an up-and-coming talent, we offer you the opportunity to develop your skills and grow in a stimulating environment.<\/p>\n<p>Join us and take part in a variety of innovative electrical projects!<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/electrika.ca\/contact-us\/&#8221; button_text=&#8221;Contact Us&#8221; button_alignment=&#8221;left&#8221; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;16px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_border_radius=&#8221;8px&#8221; button_letter_spacing=&#8221;1.3px&#8221; button_font=&#8221;|600|||||||&#8221; button_use_icon=&#8221;off&#8221; custom_padding=&#8221;6px|35px|6px|35px|true|true&#8221; hover_enabled=&#8221;0&#8243; box_shadow_style=&#8221;preset3&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; module_class=&#8221;gradient-btn&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/electrika.ca\/wp-content\/uploads\/2020\/06\/rsz_electrika-group-002.jpg&#8221; alt=&#8221;careers electrika&#8221; title_text=&#8221;other-home-services&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;3 services&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;0px||80px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;20px&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;#43416e&#8221; header_2_font_size=&#8221;36px&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;968px&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;|||10px|false|false&#8221; border_color_left=&#8221;#EEAB49&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 data-start=\"48\" data-end=\"270\">Open Positions<\/h2>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;RGBA(255,255,255,0)&#8221; divider_weight=&#8221;6px&#8221; module_class=&#8221;gradient-divider&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;25%&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_accordion open_toggle_text_color=&#8221;#292C65&#8243; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;#292C65&#8243; module_class=&#8221;accordion-closed&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; toggle_text_color=&#8221;#292C65&#8243; toggle_font_size=&#8221;22px&#8221; width=&#8221;75%&#8221; width_tablet=&#8221;90%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; border_color_all=&#8221;#292C65&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;Dont&#8217; touch&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]The cost can vary depending on the charger type, your panel capacity, the distance between the panel and installation location, and whether panel upgrades are needed. For example, a straightforward installation is usually less complex than one requiring long wiring runs or panel upgrades. After our evaluation, we provide multiple options for your charger installation to allow you to make an informed decision before any work begins.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Bilingual Customer Care Representative &#8211; CCR&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p style=\"font-weight: 400;\"><strong>Responsible to:\u00a0<\/strong>Manager \/ Supervisor<\/p>\n<p style=\"font-weight: 400;\"><strong>Responsible for:<\/strong>\u00a0Delivering day-to-day customer care services and supporting the coordination and organization of technician scheduling.<\/p>\n<h2><strong>Job Summary<\/strong><\/h2>\n<p style=\"font-weight: 400;\">As a Bilingual Customer Care Representative at Electrika Inc., you are the welcoming voice of our company and a key player in ensuring a 5-star customer experience. This role demands a balance of empathy, efficiency, and precision while leveraging Nexstar service systems and scripting. You will manage incoming and outgoing communication, coordinate technician schedules, support our sales and service process, and handle administrative tasks with professionalism.<br \/>Success in this role requires strong bilingual communication skills (French and English), attention to detail, the ability to multi-task across multiple systems, and a customer-first mindset. A solid knowledge of the Greater Montreal area is essential, as is the ability to work both independently and collaboratively within a fast-paced, team-oriented environment.<\/p>\n<h2><strong>Key Responsibilities<\/strong><\/h2>\n<p style=\"font-weight: 400;\"><strong>Management of own workload<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Manage own workload effectively and efficiently according to your job description.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Customer Care and Communication<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Deliver every interaction using Nexstar call center standards, training, and scripting\u2014blending professionalism with a warm, human touch.<br \/>\u2022 \u00a0 \u00a0Act as the first point of contact for all incoming calls and emails from both existing and prospective clients.<br \/>\u2022 \u00a0 \u00a0Convert inbound service inquiries into booked appointments by understanding customer needs and clearly communicating our value.<br \/>\u2022 \u00a0 \u00a0Conduct outbound calls to follow up with clients, provide updates, promote services, and support marketing campaigns.<br \/>\u2022 \u00a0 \u00a0Handle price objections with confidence and empathy, using Nexstar tools to educate and reassure clients.<br \/>\u2022 \u00a0 \u00a0Follow up on unsold estimates through phone and email campaigns to increase closing rates.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Technical and Administrative Tasks<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Use multi-screen setups and work across tabs and platforms efficiently while managing live calls and data entry.<br \/>\u2022 \u00a0 \u00a0Enter detailed and accurate information into company software systems in real-time.<br \/>\u2022 \u00a0 \u00a0Assist in addressing basic technical questions related to HVAC and electrical systems (training provided).<br \/>\u2022 \u00a0 \u00a0Process point-of-sale invoices accurately and promptly.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Scheduling and Dispatch<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Collaborate with the field team to manage technician availability and schedule appointments effectively.<br \/>\u2022 \u00a0 \u00a0Support the scheduling of small works and follow-ups using bespoke company software.<br \/>\u2022 \u00a0 \u00a0Maintain and update customer records to ensure accuracy and continuity.<br \/>\u2022 \u00a0 \u00a0Identify and act on opportunities to improve scheduling efficiency and customer satisfaction.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Team Developmental and Growth<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Contribute to the ongoing review and improvement of internal systems, policies, and procedures.<br \/>\u2022 \u00a0 \u00a0Participate in training and development aligned with Nexstar\u2019s service standards and Electrika\u2019s business growth.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Compliance and Data Integrity<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Maintain the confidentiality and security of customer data in compliance with privacy laws and internal policies.<br \/>\u2022 \u00a0 \u00a0Ensure safe, accurate filing and storage of project information, phone records, and personal data.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Other duties<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Support the smooth daily operations and assist with any other responsibilities that align with Electrika Inc.\u2019s ongoing growth and service excellence.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\">\n<p style=\"font-weight: 400;\"><em>Note: This job description is not exhaustive. Responsibilities may evolve based on company needs, growth plans, or operational changes.<\/em><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Journeyman Electrician&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p style=\"font-weight: 400;\"><strong>Responsible to:\u00a0<\/strong>Service Manager<\/p>\n<p style=\"font-weight: 400;\"><strong>Responsible for:<\/strong>\u00a0Installing, maintaining, and repairing residential electrical systems and components in compliance with local electrical codes and safety standards, while delivering 5-star customer service aligned with Electrika\u2019s values and Nexstar principles.<\/p>\n<h2><strong>Job Summary<\/strong><\/h2>\n<p style=\"font-weight: 400;\">As a residential Journeyman Electrician at Electrika Inc., you play a critical role in ensuring the safety, functionality, and efficiency of our customers\u2019 electrical systems. From panel upgrades and lighting installations to emergency repairs and system inspections, your work directly contributes to the comfort and peace of mind of the homeowners we serve.<br \/>This role demands strong technical knowledge, a commitment to safety, and a customer-first mindset. The ideal candidate is a self-starter, highly organized, and able to communicate clearly with customers and colleagues with strong oral and written communication skills in French and English are essential. You will be expected to use company software, follow internal procedures, and contribute to a high-performing team.\u00a0<\/p>\n<h2><strong>Key Responsibilities<\/strong><\/h2>\n<p style=\"font-weight: 400;\"><strong>Management of own workload<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 Manage workload effectively and efficiently according to your job description.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Personal Attributes<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Great positive attitude.<br \/>\u2022 \u00a0 \u00a0Communicate clearly with customers and team members in both English and French.<br \/>\u2022 \u00a0 \u00a0Well-groomed and presentable.\u00a0<br \/>\u2022 \u00a0 \u00a0Excellent problem-solving skills and attention to detail.<br \/>\u2022 \u00a0 \u00a0Good communication and interpersonal skills.\u00a0<br \/>\u2022 \u00a0 \u00a0Ability to work independently and as part of a team.<br \/>\u2022 \u00a0 \u00a0Willingness to work flexible hours, including evenings and weekends, as needed.\u00a0<br \/>\u2022 \u00a0 \u00a0Valid driver&#8217;s license and clean driving record.<br \/>\u2022 \u00a0 \u00a0Valid permit to work in Canada<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Customer Service and Communication<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Deliver 5-star customer service at every interaction\u2014clearly communicate scope of work, costs, timelines, and recommendations.<br \/>\u2022 \u00a0 \u00a0Listen to customer concerns, explain technical information in layman&#8217;s terms, and build trust with transparency and professionalism.<br \/>\u2022 \u00a0 \u00a0Promote Electrika\u2019s services and present value-added options when appropriate.<br \/>\u2022 \u00a0 \u00a0Advise clients of any applicable promotions.<br \/>\u2022 \u00a0 \u00a0Inform and advise clients of our Home Protection Plans including benefits associated.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Electrical Service, Installation, Maintenance and Repairs<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Complete service calls by providing exceptional customer service, presenting clear and competitive quotation options, and performing necessary repairs to meet client needs.<br \/>\u2022 \u00a0 \u00a0Install, maintain, and repair electrical systems including wiring, outlets, switches, lighting fixtures, and other electrical components to ensure safe and efficient operation.<br \/>\u2022 \u00a0 \u00a0Upgrade and install electrical panels, service entrances, circuit breakers, electric vehicle (EV) chargers, and surge protection devices, ensuring that all installations are up to code and functioning optimally.<br \/>\u2022 \u00a0 \u00a0Set up interior and exterior lighting systems, including decorative and security lighting solutions that enhance the home\u2019s safety and aesthetics.<br \/>\u2022 \u00a0 \u00a0Diagnose and troubleshoot electrical issues with precision and efficiency, addressing faults promptly to minimize disruption to the client.<br \/>\u2022 \u00a0 \u00a0Conduct regular inspections and perform preventive maintenance to ensure all systems meet safety and code requirements, promoting long-term reliability and safety.<br \/>\u2022 \u00a0 \u00a0Provide emergency service response and power restoration in urgent situations, ensuring prompt resolution to protect the client\u2019s home and property.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Technical Proficiency<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Utilize Service Titan and company software tools for scheduling, customer management, estimating, invoicing, and job documentation (training provided).<br \/>\u2022 \u00a0 \u00a0Keep up to date with all electrical code requirements and amendments.<br \/>\u2022 \u00a0 \u00a0Maintain precise and accurate records of all work performed, including time logs, material usage, pictures and customer reports.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Scheduling and Coordination<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Use electronic scheduling tools to plan daily service calls and coordinate with team members (training provided).<br \/>\u2022 \u00a0 \u00a0Organize tools, materials, and inventory for each service call or installs.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Compliance and Safety<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Ensure all work complies with municipal, provincial, and national electrical codes (e.g., CEC, CEQ).<br \/>\u2022 \u00a0 \u00a0Follow health and safety protocols, including PPE usage, lockout\/tagout (LOTO), and hazard identification.<br \/>\u2022 \u00a0 \u00a0Adhere to company driving standards and maintain clean, well-organized company vehicles.<br \/>\u2022 \u00a0 \u00a0Stay informed on industry standards, regulatory changes, and best practices.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Teamwork and Leadership<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Collaborate with office and field teams to provide seamless customer experiences.<br \/>\u2022 \u00a0 \u00a0Mentor and supervise apprentice electricians, ensuring correct techniques and safety standards are followed.<br \/>\u2022 \u00a0 \u00a0Provide input on improving internal systems and processes as the company grows.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Developmental Duties<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Pursue ongoing professional development by completing any advanced training or certifications required to excel in your role, including Nexstar\u2019s training programs that align with best practices in customer service, sales, and operational excellence.<br \/>\u2022 \u00a0 \u00a0Actively participate in Nexstar\u2019s specialized training modules, which are designed to improve technical expertise, communication skills, and overall service delivery, ensuring you are equipped to consistently provide 5-star service to clients.<br \/>\u2022 \u00a0 \u00a0Contribute to the evolution of company operations by actively participating in the development, review, and enhancement of systems, policies, and procedures. Your input will help ensure we remain agile and adaptable as the company grows and evolves.<br \/>\u2022 \u00a0 \u00a0Support the implementation of new processes or technologies that drive efficiency, customer satisfaction, and operational excellence.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Additional Responsibilities<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Maintain a professional appearance: punctual, well-groomed, organized.<br \/>\u2022 \u00a0 \u00a0Uphold Electrika\u2019s values of service excellence, teamwork, and continuous improvement.<br \/>\u2022 \u00a0 \u00a0Maintain a clean and organized work environment and leave customer homes in better condition than you found them.<br \/>\u2022 \u00a0 \u00a0Assist with other duties as required to support the smooth operation and ongoing growth of Electrika Inc.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><em>Note: This job description is not exhaustive. Responsibilities may evolve based on company needs, growth plans, or operational changes.<\/em><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Apprentice Electrician&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p style=\"font-weight: 400;\"><strong>Responsible to:\u00a0<\/strong>Supervisor \/ Service Manager<\/p>\n<p style=\"font-weight: 400;\"><strong>Responsible for:<\/strong>\u00a0An apprentice electrician will assist an electrician while learning how to perform the duties independently.\u00a0<\/p>\n<h2><strong>Job Summary<\/strong><\/h2>\n<p style=\"font-weight: 400;\">The apprentice electrician will assist licensed electricians in the layout, assembly, installation, testing, and repair of electrical wiring systems. As they gain experience, they will learn to work on electrical fixtures in residential homes, maintain a clean work environment, and perform tasks independently. The role requires a strong work ethic, attention to safety, and the ability to work efficiently both individually and as part of a team. Oral and written communication skills in French and English are essential.<\/p>\n<h2><strong>Key Responsibilities<\/strong><\/h2>\n<p style=\"font-weight: 400;\"><strong>Management of own workload<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Assist in managing tasks effectively, ensuring that responsibilities are completed according to your role and the guidance of the supervisor.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Personal Attributes<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Great positive attitude.<br \/>\u2022 \u00a0 \u00a0Communicate clearly with customers and team members in both English and French.<br \/>\u2022 \u00a0 \u00a0Well-groomed and presentable.\u00a0<br \/>\u2022 \u00a0 \u00a0Excellent problem-solving skills and attention to detail.<br \/>\u2022 \u00a0 \u00a0Good communication and interpersonal skills.\u00a0<br \/>\u2022 \u00a0 \u00a0Ability to work independently and as part of a team.<br \/>\u2022 \u00a0 \u00a0Willingness to work flexible hours, including evenings and weekends, as needed.\u00a0<br \/>\u2022 \u00a0 \u00a0Valid driver&#8217;s license and clean driving record.<br \/>\u2022 \u00a0 \u00a0Valid permit to work in Canada<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Apprentice Electrician<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Provide 5-star customer service by maintaining a professional and friendly demeanor with clients.<br \/>\u2022 \u00a0 \u00a0Assist electricians with daily tasks and duties, gaining hands-on experience.<br \/>\u2022 \u00a0 \u00a0Follow instructions and guidance from supervisors, learning to execute tasks independently as experience grows.<br \/>\u2022 \u00a0 \u00a0Communicate effectively with clients regarding electrical wiring needs and the scope of work required in residential projects.<br \/>\u2022 \u00a0 \u00a0Learn about different types of wiring and the appropriate methods for installation based on the job specifications.<br \/>\u2022 \u00a0 \u00a0Gain proficiency in installing specialized systems, including control lighting, EV chargers, and generators.<br \/>\u2022 \u00a0 \u00a0Maintain a clean and organized work environment, ensuring workspaces are tidy after each service or install call and tools are properly stored.<br \/>\u2022 \u00a0 \u00a0Assist with truck organization by restocking supplies, clearing out materials, and shaking out drop cloths.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Technical<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Work with potentially dangerous materials and adhere to safe working practices.<br \/>\u2022 \u00a0 \u00a0Complete required on-the-job training for workplace safety and learn the dangers of working with electrical systems.<br \/>\u2022 \u00a0 \u00a0Utilize Service Titan software (training provided) for job scheduling, task tracking, and communication.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Scheduling and Coordination<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0 Assist in maintaining electronic scheduling systems to ensure smooth operation and coordination with other team members.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Developmental Duties<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Complete a full electrical apprenticeship program, acquiring the necessary skills and qualifications.<br \/>\u2022 \u00a0 \u00a0Engage in ongoing training to enhance your electrical knowledge and improve on-the-job performance.<br \/>\u2022 \u00a0 \u00a0Contribute to the improvement of company systems, policies, and procedures as part of continuous growth and development.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Compliance and Safety<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Follow all Federal and Provincial Electrical Code requirements to ensure legal and safety standards are met.<br \/>\u2022 \u00a0 \u00a0Adhere to all Health and Safety Regulations on-site and use appropriate PPE (personal protective equipment).<br \/>\u2022 \u00a0 \u00a0Comply with Highway Code regulations when driving the company vehicle.<br \/>\u2022 \u00a0 \u00a0Ensure proper documentation, record keeping, and filing are maintained.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Other duties<\/strong><\/p>\n<p>\u2022 \u00a0 \u00a0Maintain punctuality, professionalism, and a well-groomed appearance.<br \/>\u2022 \u00a0 \u00a0Assist with any additional duties as required to ensure smooth company operations, growth, and future success.<\/p>\n<p style=\"font-weight: 400;\">\n<p style=\"font-weight: 400;\"><em>Note: This job description is not exhaustive. Responsibilities may evolve based on company needs, growth plans, or operational changes.<\/em><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;HVAC Technician &#8211; Installer&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p style=\"font-weight: 400;\"><strong>Responsible to:\u00a0<\/strong>Supervisor \/ Service Manager<\/p>\n<p style=\"font-weight: 400;\"><strong>Responsible for:<\/strong>\u00a0Installing, replacing, and commissioning residential HVAC systems with precision and professionalism to deliver long-term comfort, safety, and energy efficiency to our clients.<\/p>\n<h2><strong>Job Summary<\/strong><\/h2>\n<p style=\"font-weight: 400;\">As a Residential HVAC Installer Technician at Electrika Inc., you are a key player in transforming comfort solutions into reality for homeowners. You don\u2019t just install systems\u2014you bring peace of mind by ensuring every installation is performed safely, cleanly, and to the highest standard of excellence.<br \/>You are the expert who brings design to life. Whether you&#8217;re replacing an outdated system or commissioning a brand-new install, you do it with attention to detail, pride in workmanship, and clear communication with both teammates and clients. You arrive on time, present yourself professionally, and represent our brand with integrity in every interaction.<\/p>\n<h2><strong>Key Responsibilities<\/strong><\/h2>\n<p style=\"font-weight: 400;\"><strong>Management of own workload<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Manage workload effectively and efficiently according to your job description.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Personal Attributes<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Great positive attitude.<br \/>\u2022 \u00a0 \u00a0Communicate clearly with customers and team members in both English and French.<br \/>\u2022 \u00a0 \u00a0Well-groomed and presentable.\u00a0<br \/>\u2022 \u00a0 \u00a0Excellent problem-solving skills and attention to detail.<br \/>\u2022 \u00a0 \u00a0Good communication and interpersonal skills.\u00a0<br \/>\u2022 \u00a0 \u00a0Ability to work independently and as part of a team.<br \/>\u2022 \u00a0 \u00a0Willingness to work flexible hours, including evenings and weekends, as needed.\u00a0<br \/>\u2022 \u00a0 \u00a0Valid driver&#8217;s license and clean driving record.<br \/>\u2022 \u00a0 \u00a0Valid permit to work in Canada<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Customer Service and Communication<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Deliver 5-star customer service at every interaction\u2014clearly communicate scope of work, costs, timelines, and recommendations.<br \/>\u2022 \u00a0 \u00a0Listen to customer concerns, explain technical information in layman&#8217;s terms, and build trust with transparency and professionalism.<br \/>\u2022 \u00a0 \u00a0Promote Electrika\u2019s services and present value-added options when appropriate.<br \/>\u2022 \u00a0 \u00a0Advise clients of any applicable promotions.<br \/>\u2022 \u00a0 \u00a0Inform and advise clients of our Home Protection Plans including benefits associated.<\/p>\n<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>HVAC Installation<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Install residential HVAC systems including air conditioners, heat pumps, electric furnaces, and ventilation ducting alterations and components.<br \/>\u2022 \u00a0 \u00a0Ensure all work meets or exceeds local code requirements and manufacturer specifications.<br \/>\u2022 \u00a0 \u00a0Perform start-up, testing, and system commissioning to ensure proper operation.<br \/>\u2022 \u00a0 \u00a0Maintain a clean, organized, and safe worksite throughout the entire job.<br \/>\u2022 \u00a0 \u00a0Identify opportunities for system improvements, future upgrades, or additional services.<br \/>\u2022 \u00a0 \u00a0Support Electrika\u2019s mission of delivering a 5-star customer experience by upholding Nexstar service principles and focusing on long-term customer satisfaction<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Technical Proficiency<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Utilize Service Titan and company software tools for scheduling, customer management, estimating, invoicing, and job documentation (training provided).<br \/>\u2022 \u00a0 \u00a0Proven experience as an HVAC Service Technician, with a minimum of 5 years in the field.<br \/>\u2022 \u00a0 \u00a0Valid HVAC technician certification or license.<br \/>\u2022 \u00a0 \u00a0Strong understanding of HVAC systems and components, including electrical and mechanical aspects.<br \/>\u2022 \u00a0 \u00a0Ability to read and interpret blueprints, schematics, and technical manuals.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Scheduling and Coordination<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Use electronic scheduling tools to plan daily service calls and coordinate with team members (training provided).<br \/>\u2022 \u00a0 \u00a0Organize tools, materials, and inventory for each service call or installs.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Compliance and Safety<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Follow All Codes &amp; Regulations: Strictly adhere to all applicable Federal and Provincial Electrical and HVAC Codes<br \/>\u2022 \u00a0 \u00a0Health &amp; Safety Compliance: Maintain full compliance with occupational health and safety regulations to protect yourself, your team, and our customers.<br \/>\u2022 \u00a0 \u00a0Safe Driving Practices: Operate company vehicles responsibly, always following all Highway Safety Code requirements.<br \/>\u2022 \u00a0 \u00a0Company Policy Adherence: Support a positive and respectful work environment by following all internal company policies and procedures.<br \/>\u2022 \u00a0 \u00a0Ongoing Learning: Stay current with industry trends, safety standards, and emerging HVAC technologies through regular training and self-development.<br \/>\u2022 \u00a0 \u00a0Record-Keeping: Assist with the accurate maintenance and updating of safety logs, inspection reports, and compliance records as needed.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Teamwork and Leadership<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Collaborate with office and field teams to provide seamless customer experiences.<br \/>\u2022 \u00a0 \u00a0Mentor and supervise apprentice HVAC Technicians, ensuring correct techniques and safety standards are followed.<br \/>\u2022 \u00a0 \u00a0Provide input on improving internal systems and processes as the company grows.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Developmental Duties<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Pursue ongoing professional development by completing any advanced training or certifications required to excel in your role, including Nexstar\u2019s training programs that align with best practices in customer service, sales, and operational excellence.<br \/>\u2022 \u00a0 \u00a0Actively participate in Nexstar\u2019s specialized training modules, which are designed to improve technical expertise, communication skills, and overall service delivery, ensuring you are equipped to consistently provide 5-star service to clients.<br \/>\u2022 \u00a0 \u00a0Contribute to the evolution of company operations by actively participating in the development, review, and enhancement of systems, policies, and procedures. Your input will help ensure we remain agile and adaptable as the company grows and evolves.<br \/>\u2022 \u00a0 \u00a0Support the implementation of new processes or technologies that drive efficiency, customer satisfaction, and operational excellence.<br \/>\u2022 \u00a0 \u00a0Maintain a professional appearance: punctual, well-groomed, organized.<br \/>\u2022 \u00a0 \u00a0Uphold Electrika\u2019s values of service excellence, teamwork, and continuous improvement.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Additional Responsibilities<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Maintain a clean and organized work environment and leave customer homes in better condition than you found them.<br \/>\u2022 \u00a0 \u00a0Assist with other duties as required to support the smooth operation and ongoing growth of Electrika Inc.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\">\n<p style=\"font-weight: 400;\"><em>Note: This job description is not exhaustive. Responsibilities may evolve based on company needs, growth plans, or operational changes.<\/em><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;HVAC Technician &#8211; Service&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p style=\"font-weight: 400;\"><strong>Responsible to:\u00a0<\/strong>\u00a0Service Manager \/ Supervisor<\/p>\n<p style=\"font-weight: 400;\"><strong>Responsible for:<\/strong>\u00a0Servicing, diagnosing, maintaining, and repairing residential HVAC systems to deliver exceptional comfort, safety, and efficiency to our clients.<\/p>\n<h2><strong>Job Summary<\/strong><\/h2>\n<p style=\"font-weight: 400;\">As a Residential HVAC Service Technician at Electrika Inc., you are more than a technical expert\u2014you are a trusted advisor and the face of our company in our clients\u2019 homes. Your primary responsibility is to deliver an exceptional, 5-star customer experience on every call. This means showing up on time, presenting yourself professionally, communicating clearly in both English and French, and offering genuine solutions that prioritize the homeowner\u2019s comfort and safety. You\u2019ll perform thorough diagnostics, complete high-quality repairs, and present well-crafted, value-driven options using the Nexstar Service System. Beyond completing the immediate task, you\u2019re expected to build value by identifying additional concerns, educating homeowners, and uncovering opportunities that could lead to system upgrades or future installs. By focusing on long-term comfort solutions\u2014not just quick fixes\u2014you play a key role in growing Electrika\u2019s reputation and helping families make informed choices about their home systems. You are supported with ongoing Nexstar training, daily coaching, and a team that shares your commitment to service excellence.<\/p>\n<h2><strong>Key Responsibilities<\/strong><\/h2>\n<p style=\"font-weight: 400;\"><strong>Management of own workload<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Manage workload effectively and efficiently according to your job description.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Personal Attributes<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Help manage workload effectively and efficiently according to your job description.\u00a0<br \/>\u2022 \u00a0 \u00a0Well-groomed and presentable.\u00a0<br \/>\u2022 \u00a0 \u00a0Excellent problem-solving skills and attention to detail.<br \/>\u2022 \u00a0 \u00a0Good communication and interpersonal skills.\u00a0<br \/>\u2022 \u00a0 \u00a0Ability to work independently and as part of a team.<br \/>\u2022 \u00a0 \u00a0Willingness to work flexible hours, including evenings and weekends, as needed.\u00a0<br \/>\u2022 \u00a0 \u00a0Valid driver&#8217;s license and clean driving record.<br \/>\u2022 \u00a0 \u00a0Valid permit to work in Canada<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Customer Service and Communication<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Deliver 5-star customer service at every interaction\u2014clearly communicate scope of work, costs, timelines, and recommendations.<br \/>\u2022 \u00a0 \u00a0Listen to customer concerns, explain technical information in layman&#8217;s terms, and build trust with transparency and professionalism.<br \/>\u2022 \u00a0 \u00a0Promote Electrika\u2019s services and present value-added options when appropriate.<br \/>\u2022 \u00a0 \u00a0Advise clients of any applicable promotions.<br \/>\u2022 \u00a0 \u00a0Inform and advise clients of our Home Protection Plans including benefits associated.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>HVAC Service, Installation, Maintenance and Repairs<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Diagnose &amp; Troubleshoot: Accurately identify issues in HVAC systems including electric furnaces, air conditioners, and heat pumps using industry-standard tools and techniques.<br \/>\u2022 \u00a0 \u00a0Controls: Install and configure thermostats, relays and electrical control equipment.<br \/>\u2022 \u00a0 \u00a0Preventative Maintenance: Conduct scheduled maintenance and safety inspections in line with best practices, manufacturer guidelines, and local building codes.<br \/>\u2022 \u00a0 \u00a0Expert Repairs: Perform high-quality service repairs with precision, care, and attention to detail to ensure optimal system performance and customer satisfaction.<br \/>\u2022 \u00a0 \u00a0Digital Documentation: Maintain clear and accurate records of all work completed, parts used, and recommendations for future service using company-provided software (training provided).<br \/>\u2022 \u00a0 \u00a0Worksite Cleanliness: Ensure a clean and organized workspace during and after every job, respecting the client&#8217;s home or facility.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Technical Proficiency<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Utilize Service Titan and company software tools for scheduling, customer management, estimating, invoicing, and job documentation (training provided).<br \/>\u2022 \u00a0 \u00a0Proven experience as an HVAC Service Technician, with a minimum of 5 years in the field.<br \/>\u2022 \u00a0 \u00a0Valid HVAC technician certification or license.<br \/>\u2022 \u00a0 \u00a0Strong understanding of HVAC systems and components, including electrical and mechanical aspects.<br \/>\u2022 \u00a0 \u00a0Ability to read and interpret blueprints, schematics, and technical manuals.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Scheduling and Coordination<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Use electronic scheduling tools to plan daily service calls and coordinate with team members (training provided).<br \/>\u2022 \u00a0 \u00a0Organize tools, materials, and inventory for each service call or installs.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Compliance and Safety<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Follow All Codes &amp; Regulations: Strictly adhere to all applicable Federal and Provincial Electrical and HVAC Codes<br \/>\u2022 \u00a0 \u00a0Health &amp; Safety Compliance: Maintain full compliance with occupational health and safety regulations to protect yourself, your team, and our customers.<br \/>\u2022 \u00a0 \u00a0Safe Driving Practices: Operate company vehicles responsibly, always following all Highway Safety Code requirements.<br \/>\u2022 \u00a0 \u00a0Company Policy Adherence: Support a positive and respectful work environment by following all internal company policies and procedures.<br \/>\u2022 \u00a0 \u00a0Ongoing Learning: Stay current with industry trends, safety standards, and emerging HVAC technologies through regular training and self-development.<br \/>\u2022 \u00a0 \u00a0Record-Keeping: Assist with the accurate maintenance and updating of safety logs, inspection reports, and compliance records as needed.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Teamwork and Leadership<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Collaborate with office and field teams to provide seamless customer experiences.<br \/>\u2022 \u00a0 \u00a0Mentor and supervise apprentice HVAC Technicians, ensuring correct techniques and safety standards are followed.<br \/>\u2022 \u00a0 \u00a0Provide input on improving internal systems and processes as the company grows.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Developmental Duties<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Pursue ongoing professional development by completing any advanced training or certifications required to excel in your role, including Nexstar\u2019s training programs that align with best practices in customer service, sales, and operational excellence.<br \/>\u2022 \u00a0 \u00a0Actively participate in Nexstar\u2019s specialized training modules, which are designed to improve technical expertise, communication skills, and overall service delivery, ensuring you are equipped to consistently provide 5-star service to clients.<br \/>\u2022 \u00a0 \u00a0Contribute to the evolution of company operations by actively participating in the development, review, and enhancement of systems, policies, and procedures. Your input will help ensure we remain agile and adaptable as the company grows and evolves.<br \/>\u2022 \u00a0 \u00a0Support the implementation of new processes or technologies that drive efficiency, customer satisfaction, and operational excellence.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Additional Responsibilities<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Maintain a professional appearance: punctual, well-groomed, organized.<br \/>\u2022 \u00a0 \u00a0Uphold Electrika\u2019s values of service excellence, teamwork, and continuous improvement.<br \/>\u2022 \u00a0 \u00a0Maintain a clean and organized work environment and leave customer homes in better condition than you found them.<br \/>\u2022 \u00a0 \u00a0Assist with other duties as required to support the smooth operation and ongoing growth of Electrika Inc.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><em>Note: This job description is not exhaustive. Responsibilities may evolve based on company needs, growth plans, or operational changes.<\/em><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Warehouse Assistant&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p style=\"font-weight: 400;\"><strong>Responsible to:\u00a0<\/strong>\u00a0\u00a0Manager \/ Supervisor<\/p>\n<p style=\"font-weight: 400;\"><strong>Responsible for:<\/strong>\u00a0Supporting the day-to-day operations of the warehouse, including receiving, storing, organizing inventory, and preparing orders for dispatch. This role ensures that all goods are handled safely, accurately, and efficiently while maintaining a clean and compliant work environment.<\/p>\n<h2><strong>Job Summary<\/strong><\/h2>\n<p style=\"font-weight: 400;\">We are looking for a reliable, organized, and motivated Warehouse Assistant to join our team. In this role, you will be responsible for a variety of warehouse functions such as receiving shipments, checking and storing inventory, picking and packing orders, and preparing items for delivery.<br \/>You will help ensure that the warehouse runs smoothly by maintaining accurate inventory records, assisting with loading and unloading, and keeping the facility clean and safe. You will also operate equipment such as forklifts or pallet jacks as required (training provided if needed).<br \/>The ideal candidate thrives in a fast-paced environment, demonstrates excellent attention to detail, and enjoys working as part of a team to get the job done efficiently and safely.<\/p>\n<h2><strong>Key Responsibilities<\/strong><\/h2>\n<p style=\"font-weight: 400;\"><strong>Personal Attributes<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Attention to Detail \u2013 Ability to accurately check inventory, pack orders, and ensure correct product handling.<br \/>\u2022 \u00a0 \u00a0Reliability \u2013 Consistently showing up on time and fulfilling responsibilities efficiently.<br \/>\u2022 \u00a0 \u00a0Team Player \u2013 Works well with others, communicates effectively, and contributes to team goals.<br \/>\u2022 \u00a0 \u00a0Physical Stamina \u2013 Capable of lifting and moving heavy goods and standing or walking for long periods.<br \/>\u2022 \u00a0 \u00a0Organizational Skills \u2013 Keeps the warehouse tidy, arranges items logically, and follows inventory systems.<br \/>\u2022 \u00a0 \u00a0Problem-Solving \u2013 Able to address issues that arise in day-to-day operations quickly and efficiently.<br \/>\u2022 \u00a0 \u00a0Adaptability \u2013 Adjusts well to changes in workload or responsibilities and learns new tasks quickly.<br \/>\u2022 \u00a0 \u00a0Positive Attitude \u2013 Maintains an optimistic outlook and works with enthusiasm, even in challenging situations.<br \/>\u2022 \u00a0 \u00a0Safety Consciousness \u2013 Follows safety procedures and ensures a safe work environment for all.<br \/>\u2022 \u00a0 \u00a0Time Management \u2013 Manages tasks effectively, prioritizing urgent duties while maintaining efficiency.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Technical<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Inventory Management Systems \u2013 Proficiency in using software to track stock levels, process orders, and maintain accurate records.<br \/>\u2022 \u00a0 \u00a0Equipment Operation \u2013 Skill in operating warehouse machinery, such as forklifts, pallet jacks, and hand trucks, safely and efficiently.<br \/>\u2022 \u00a0 \u00a0Barcode Scanning \u2013 Familiarity with using barcode scanners to track inventory and ensure accurate order fulfillment.<br \/>\u2022 \u00a0 \u00a0Basic Computer Skills \u2013 Ability to use computers for data entry, email communication, and accessing online systems or databases.<br \/>\u2022 \u00a0 \u00a0Order Fulfillment Technology \u2013 Experience with picking and packing systems, including handheld devices or automated tools for processing orders.<br \/>\u2022 \u00a0 \u00a0Data Accuracy \u2013 Ability to input and maintain precise data regarding stock, deliveries and inventory levels.<br \/>\u2022 \u00a0 \u00a0Basic Troubleshooting \u2013 Ability to identify and resolve minor issues with warehouse equipment or systems.\u00a0<br \/>\u2022 \u00a0 \u00a0Use of Service Titan Company software &#8211; Training provided.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Scheduling\u00a0<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0 Dispatch Board \u2013 Monitor on a regular basis the dispatch board for any up-and-coming projects which may require materials picking.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Developmental duties<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Training and Skill Enhancement \u2013 Participating in ongoing training to improve technical skills, such as equipment operation (e.g., forklifts) and software usage (e.g., inventory management systems).<br \/>\u2022 \u00a0 \u00a0Process Improvement \u2013 Identifying opportunities to enhance workflows, reduce errors, or increase productivity, and suggesting improvements to supervisors.<br \/>\u2022 \u00a0 \u00a0Cross-Training \u2013 Gaining experience in different warehouse functions (e.g., order picking, packing, inventory control) to become versatile and increase team efficiency.<br \/>\u2022 \u00a0 \u00a0Safety Practices \u2013 Learning and applying advanced safety protocols and contributing to a culture of safety by identifying potential hazards and promoting best practices.<br \/>\u2022 \u00a0 \u00a0Leadership Development \u2013 Taking on additional responsibilities or small leadership tasks, such as supervising new staff or leading specific projects, to develop managerial skills.<br \/>\u2022 \u00a0 \u00a0Technological Adaptation \u2013 Keeping up-to-date with the latest warehouse technologies and adapting to new systems or equipment to improve efficiency.<br \/>\u2022 \u00a0 \u00a0Quality Control \u2013 Gaining a deeper understanding of quality standards and ensuring that products are handled according to best practices and company guidelines.<br \/>\u2022 \u00a0 \u00a0Performance Monitoring \u2013 Regularly reviewing individual performance and setting goals for improvement in productivity, accuracy, and other key performance indicators (KPIs)<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Compliance<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Health and Safety Regulations \u2013 Following all safety protocols, using personal protective equipment (PPE) when required, and adhering to OSHA (Occupational Safety and Health Administration) guidelines or other local health and safety laws.<br \/>\u2022 \u00a0 \u00a0Environmental Standards \u2013 Properly managing waste, recycling materials, and ensuring that the warehouse meets environmental standards in handling hazardous materials.<br \/>\u2022 \u00a0 \u00a0Inventory Control Compliance \u2013 Ensuring accurate tracking and reporting of inventory levels, following company procedures to avoid discrepancies and loss.<br \/>\u2022 \u00a0 \u00a0Warehouse Practices \u2013 Adhering to internal procedures for receiving, storing, and dispatching goods, ensuring products are handled in accordance with company policies and industry standards.<br \/>\u2022 \u00a0 \u00a0Security Protocols \u2013 Ensuring that all warehouse security measures, such as access control, inventory checks, and surveillance, are strictly followed.<br \/>\u2022 \u00a0 \u00a0Quality Control Standards \u2013 Ensuring that goods are inspected for quality and that they meet customer expectations before being shipped.<br \/>\u2022 \u00a0 \u00a0Legal Documentation \u2013 Ensuring that all delivery and receiving documents are properly handled, including invoices, receipts.<br \/>\u2022 \u00a0 \u00a0Training and Certification \u2013 Completing required compliance-related training and maintaining certifications, such as forklift operation or hazardous materials handling, if applicable.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Other duties<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\u00a0 \u00a0Customer Service Support \u2013 Assisting in resolving customer inquiries regarding order status.<br \/>\u2022 \u00a0 \u00a0Maintain Equipment \u2013 Performing basic maintenance and cleaning of warehouse equipment, such as forklifts, pallet jacks, and shelving units, to ensure they remain in good working condition.<br \/>\u2022 \u00a0 \u00a0Assist with Returns \u2013 Processing returned goods, inspecting items for damage, and restocking or disposing of products according to company policies.<br \/>\u2022 \u00a0 \u00a0Labeling and Sorting \u2013 Labeling products or organizing items based on product type, size, or shipping requirements for easy retrieval and shipment.<br \/>\u2022 \u00a0 \u00a0Preparing Reports \u2013 Assisting with generating inventory, delivery and order fulfillment reports for management.<br \/>\u2022 \u00a0 \u00a0Collaborate with Other Departments \u2013 Working with other teams such as sales, CSRs, procurement, or management to ensure smooth communication and coordination of operations.<br \/>\u2022 \u00a0 \u00a0Assist with Inventory Audits \u2013 Helping during regular stock audits or cycle counts to ensure the inventory records match physical stock<br \/>\u2022 \u00a0 \u00a0Ad-hoc Tasks \u2013 Performing other duties as assigned by the warehouse supervisor or manager, which may include special projects or urgent tasks.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><em>Note: This job description is not exhaustive. Responsibilities may evolve based on company needs, growth plans, or operational changes.<\/em><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We Are Hiring!Are you passionate about electricity and want to work for a dynamic, fast-growing company? At Electrika, we put our expertise at the service of our customers with professionalism and rigor. 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